Overview
Banks struggled with re-verifying complex trade settlement rules and filtering eligible customers for specialized loan deals. INNOIRA implemented a rules-based BPM + RPA engine that automated verification and discount eligibility filtering.
Business Challenges
1.
Complex trade finance rules required repeated manual verification
2.
High risk of missing customer eligibility for discounted loan products
3.
Manual filtering slowed down settlement processes
Solution Implemented
Deployment of a BPM system integrated with RPA to automate rules-based verification
Automated filtering engine to identify eligible customers for Musharaka and BaiAjel discounts
End-to-end removal of human re-verification to ensure consistency and accuracy
Impact Delivered
96%
Accuracy
High-precision verification of trade rules and eligibility
10X
Productivity
Significant increase in processing speed and capacity
100%
SLA Delivery
All cases completed within agreed timelines