Case Study
Overview
Telecom billing for enterprise clients required reconciling complex pricing rules. INNOIRA automated the entire billing cycle to eliminate disputes and accelerate invoice generation.
BUSINESS CHALLENGES
- High-complexity billing requiring multi-source reconciliation
- Large manual effort resulting in slow billing cycles
- Frequent disputes due to human error
SOLUTION IMPLEMENTED
- RPA BOT retrieves usage data and applies contract-specific pricing rules
- Performs full 3-way reconciliation between payment gateway and GL
- Generates final invoices with 100% accuracy
Impact Delivered
100%
Accuracy
Eliminated billing discrepancies
5 days → 24 hrs
Cycle Time
Massive improvement in monthly processes
30%
Cost Savings
Reduced dispute-resolution overhead